ONLINE APPOINTMENT SCHEDULING
LIMITED CONTACT VEHICLE SERVICE OPTIONS
1-ON-1 VIRTUAL
SERVICE CONSULTATIONS
INTERIOR
PROTECTION MEASURES
Please contact your preferred MINI Retailer for additional information on updated hours of operation and processes for contactless service.
Frequently Asked Questions.
Can I still bring my MINI in for service?
How can I drop off or pick up my vehicle for service?
This will depend on the operating status of your preferred MINI Retailer, which is contingent upon local government guidelines. It is also the individual MINI Retailer’s decision on how best to protect the health and well-being of their customers, retail associates, and local community. Please contact your preferred MINI Retailer directly to discuss how they can help.
Is it possible to extend my warranty?
In an effort to support our customers, MINI Canada is extending the New Vehicle Limited Warranty coverage and service inclusive plans that expired after March 12, 2020. MINI Canada is providing an extension to July 1, 2020. We will continue to monitor the COVID-19 situation and re-evaluate if necessary.
Will my vehicle be disinfected before it’s returned to me?
Will I be able to speak to a technician about my vehicle?
Many MINI Retailers offer the opportunity to speak with a MINI Technician or service advisor via video, text, and phone to keep you updated on the status of your vehicle, and explain any required repairs or service. For more information about these 1-on-1 consultations, please contact your preferred MINI Retailer directly.
Should I be cleaning my vehicle at home?
For peace of mind, we encourage you to clean your vehicle on a regular basis. To support our customers, we have created the MINI Home Cleaning Guide, which outlines the MINI-recommended cleaning products and techniques best suited to keeping your vehicle clean.
Can I pay my service invoice from home?
We are pleased to share that many MINI Retailers offer remote payments for MINI service invoices. Please contact your preferred MINI Retailer for specific details about their remote payment processing.
I have a service appointment but need to postpone. Can I reschedule?
THE MINI SERVICE DIFFERENCE.
Online Appointment Scheduling
for Service on Your Schedule
Now you can book your service appointment any time, anywhere. With the MINI Online Appointment Scheduler, you can choose your preferred Retailer and select the date and time most convenient for you.
No-Charge Scheduled Maintenance
3 Years / 40,000 kilometers
Every new MINI comes with No-Charge Scheduled Maintenance, which covers many of your vehicle’s essential needs for up to 3 years or 40,000 km* for gas-powered or plug in hybrid vehicles (whichever occurs first), or 3 years with unlimited kilometers for the All-Electric MINI. That way, you’ll have peace of mind for every drive. Plus, you can upgrade or extend your coverage with a variety of MINI Service Inclusive packages.
2-Year Parts & Labour Warranty
for Endless Confidence
With our standard 2-Year Parts & Labour Warranty, you will leave your MINI Service appointment with utmost confidence knowing that the work you received is covered for the road ahead.
Original MINI Parts
for Maximized Safety & Performance
Your MINI is more than the sum of its parts. That’s why our MINI Certified Technicians use Original MINI Parts that were specifically designed to maintain its exceptional performance and high safety standards.
MINI Certified Technicians
with Guaranteed Expertise
Our MINI Certified Technicians are as passionate about your MINI as you are. They have the training, technology, and tools to ensure your vehicle performs at its full potential for the long haul.
*New MINI vehicles (model year 2022 and older) purchased from an authorized MINI Retailer in Canada are covered by a No-Charge Scheduled Maintenance plan for 3 years or 40,000 km, whichever comes first. New MINI vehicles (model year 2023 and newer) purchased from an authorized MINI Retailer in Canada are covered by a No-Charge Scheduled Maintenance plan for 3 years or 40,000 km, whichever comes first, for Internal Combustion Engines and Plug in Hybrid Electric Vehicles or 3 years, unlimited km for Battery Electric Vehicles. Certain limitations apply. Contact your MINI Retailer for details. Coverage begins on the date of sale, or the date the vehicle is placed in service as a demonstrator or company vehicle, whichever comes first.
Please see us for additional information on coverage and limitations.
*New MINI vehicles (model year 2022 and older) purchased from an authorized MINI Retailer in Canada are covered by a No-Charge Scheduled Maintenance plan for 3 years or 40,000 km, whichever comes first. New MINI vehicles (model year 2023 and newer) purchased from an authorized MINI Retailer in Canada are covered by a No-Charge Scheduled Maintenance plan for 3 years or 40,000 km, whichever comes first, for Internal Combustion Engines and Plug in Hybrid Electric Vehicles or 3 years, unlimited km for Battery Electric Vehicles. Certain limitations apply. Contact your MINI Retailer for details. Coverage begins on the date of sale, or the date the vehicle is placed in service as a demonstrator or company vehicle, whichever comes first.
Explore Service Inclusive
Explore Service Inclusive Plus
SERVICE INCLUSIVE.
The base package to extend your MINI’s No-Charge Scheduled Maintenance plan** that provides coverage for all essential services.
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Engine Oil Changes (Including oil filter)*
-
Service Vehicle Check
-
Air Filter Replacement*
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Fuel Filter Replacement*
-
Microfilter Replacement
-
Spark Plug Replacement*
-
Brake Fluid Change
SERVICE INCLUSIVE PLUS.
For the Motorer who wants it all. With this package, your MINI will be covered for its essential service needs, plus normal wear-and-tear items.
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Engine Oil Changes (Including oil filter)
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Service Vehicle Check*
-
Air Filter Replacement
-
Fuel Filter Replacement
-
Microfilter Replacement*
-
Spark Plug Replacement
-
Brake Fluid Change*
-
Brake Pads & Discs*
-
Wiper Blades
-
Clutch Components
*Only applicable to gas powered vehicles.
**New MINI vehicles (model year 2022 and older) purchased from an authorized MINI Retailer in Canada are covered by a No-Charge Scheduled Maintenance plan for 3 years or 40,000 km, whichever comes first. New MINI vehicles (model year 2023 and newer) purchased from an authorized MINI Retailer in Canada are covered by a No-Charge Scheduled Maintenance plan for 3 years or 40,000 km, whichever comes first, for Internal Combustion Engines and Plug in Hybrid Electric Vehicles or 3 years, unlimited km for Battery Electric Vehicles. Certain limitations apply. Contact your MINI Retailer for details. Coverage begins on the date of sale, or the date the vehicle is placed in service as a demonstrator or company vehicle, whichever comes first.
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Engine Oil Changes (Including Oil Filter)
Air Filter Replacement
Fuel Filter Replacement
Spark Plug Replacement
Service Vehicle Check
Microfilter Replacement
Brake Fluid Change
This service is not required for Electric Vehicles.
SERVICE PLAN CALCULATOR
